Communicating in the workplace - Action On Hearing Loss: RNID
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Communicating in the workplace

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Are you finding it difficult to communicate in your workplace?

Whether you are an individual or an employer, there's a lot you can do to improve communication.

Use our communication factsheets and leaflets

People with hearing loss communicate in a variety of ways. For an overview, you can start with our leaflets Communication support services(external link, opens new window)British Sign Language(external link, opens new window) and Learning how to lipread(external link, opens new window).

For further information, read our factsheets about the many different types of communication support available. BSL is likely to be the first language of people who are profoundly deaf - our factsheets tells you more about working with a sign language interpreter. Others may benefit from a lipspeaker, notetaker or speech-to-text reporter.

You can also order free factsheets and leaflets from our helpline.

Booking communication support

A man and two women communicating in British Sign Language (BSL).Are you looking for communication support? Find out how we can help you to select the most suitable type of communication support and book communication support.

We also provide information on the Access to Work scheme and how the scheme can help you as an individual or employer to fund communication and equipment support in the workplace.

Deaf Awareness and Work Based Assessments

A large part of ensuring that you communicate effectively in the workplace is ensuring that you and your staff are deaf aware.

You may be interested in organising a tailored Deaf Awareness training course or undertaking a Work Based Assessment to see how you can make simple adjustments to help staff who are deaf or have a hearing loss.

Get in touch

If you have any questions about how you can improve communication with people who are deaf or have a hearing loss, please contact our Information Line on telephone: 0808 808 0123, textphone: 0808 808 9000 or on email:

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