Where?Poolemead Centre, Watery Lane, Twerton, Bath BA2 1RN
When?A couple of day-time shifts a week, to be discussed and agreed at interview
What will you be doing?As Volunteer Group Leader, you will perform the following tasks:
• Liaise with the Head of Services and national volunteer team to support the interviewing and engagement with new volunteers to the Centre.
• Be the key contact person for volunteers outside of their volunteering placement to ensure they are happy and motivated in their roles.
• Help to recruit other volunteers to strengthen the group from your own contacts and across the community
• ‘Project manage’ your group, playing a key role in taking activities from idea to successful completion with support and guidance from the Volunteering Development Team.
• Organise peer support meetings for the group and the occasional social get together for the group.
• Receive help and advice from service managers throughout the whole process
Why do we need you?Volunteers are very important to the success of our work. We want to reach even more of the 11 million people affected by hearing loss, and a volunteering group in the Poolemead Centre will be a valuable asset in helping us to do just that.
What skills do you need?Here’s what we think could be beneficial:
• Above all, an enthusiasm and interest for Action on Hearing Loss' work. 1 in 6 people in the UK are affected by hearing loss, so there will be lots of people in your local community who understand how hard it can be to face hearing loss, and empathise with the people we help.
• Good communication, organisation and interpersonal skills.
• Knowledge of your local area and ideally a good network of contacts in the area.
What support will you get?We value your time and commitment and want to make sure you are enjoying volunteering with us.
In a recent survey 90% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer
Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.
Here’s what our volunteers say!
“I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB
What training is offered?Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
• Training in Understanding Hearing Loss
• Volunteers also have the opportunity to attend other training relevant to their role
What will you gain?Our volunteers receive the following benefits:
• Training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
• Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
• Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
• Opportunity to try other volunteering roles locally with Action on Hearing if available
TransportAll reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
DisclosureYou may be required to complete a DBS check (previously CRB), as your work will include working with vulnerable adults.
What next?Thanks for taking the time to read these details. Ready to apply for this role?
Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.
Call: 01273 840960