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      Volunteer Befriender - Isle of Wight

      Provide support on a regular basis to someone who may have become isolated by sensory loss. Visit the client in their home, offering friendship, support and social independence.

      Apply now


      Across the Isle of Wight


      We ask for a commitment of 1-2 hours per visit, either on a fortnightly or monthly basis.

      What will you be doing?

      As Volunteer Befriender, you’ll perform the following tasks:
      • Visit the client in their home on a monthly basis- or more regularly if possible
      • Spend an hour or two of your time with the client, chatting and listening to them
      • Direct the client to other services that they may be interested in or entitled to
      • Promote the work of Action on Hearing Loss Sensory Service
      • Follow Action on Hearing Loss policies and regulations
      • Complete any necessary paperwork.

      Why do we need you?

      Not everyone realises the impact that sensory loss can have on your social life. Our Hear to Meet befriending service makes a huge difference to people who may have become isolated. We depend on our fantastic volunteers to help us run this important service.

      What skills do you need?

      Here’s what we think could be beneficial:
      • Knowledge of, or willingness to learn about, issues affecting people with a sensory loss
      • A genuine interest in working for charities
      • A sensitive attitude towards other people
      • Open-minded and non-judgmental
      • A friendly and positive approach
      • An empathetic and active listener
      • Committed to the wellbeing of others- especially the older community
      • Reliable, trustworthy and honest
      • Ability to complete necessary paperwork and return it to your volunteer manager
      • Ability to travel independently around the local area
      • Committed to regular visits.

      What support will you get?

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer

      Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

      Here’s what our volunteers say!

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

      What training is offered?

      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. For this role the following training sessions are compulsory:
      • A one day induction to Action on Hearing Loss
      • A two hour session on Visual Impairment
      • A 30 minute online course on Safeguarding adults and children
      • A one day DARC course (Dementia Awareness Reaching Communities)
      • Some shadowing sessions with either staff or other volunteers

      What will you gain?

      Our volunteers receive the following benefits:
      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people with a sensory loss
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if available


      You may need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

      What next?

      Thanks for taking the time to read these details. Ready to apply for this role?

      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.

      Call: 01273 840960
      Apply now