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      Product demonstrator volunteer - London

      Help people to learn more about our range of products designed to make life with deafness, tinnitus or hearing loss easier. You will be joining a small team of volunteers and staff members who support the London Resource Room, offering useful information and practical demonstrations.

      Apply now


      At our Head Office, near Highbury & Islington Station


      The Resource Room is open on Tuesdays and Thursdays. We can be flexible regarding the days that you support the Resource Room service.

      What will you be doing?

      As Product Demonstrator Volunteer, you’ll perform the following tasks:
      • Lead drop-in sessions at our Product Demonstration Room in London
      • Become familiar with the range of Action on Hearing Loss information and products
      • Demonstrate to visitors how the products are used
      • Respond to enquiries and distribute information as required
      • Divert any enquires that are outside of your knowledge base to your volunteer manager or the lead volunteer.
      • Monitor the number of people who visit the Product Demonstration Room and feedback to your volunteer manager
      • Maintain the products and equipment in a clean and working condition.

      Why do we need you?

      Our Product Demonstrations Rooms offer people the chance to test the range of assistive hearing products on offer, so that they can decide which equipment works best for them. We depend on our fantastic volunteers to help us run this important service.

      What skills do you need?

      Here’s what we think could be beneficial:
      • Knowledge of, or willingness to learn about, issues affecting people confronting deafness, tinnitus or hearing loss
      • Confidence in speaking to individuals
      • An interest and knowledge of gadgets and technology
      • Friendly, reliable, approachable and enthusiastic
      • Ability to listen to questions and to answer appropriately
      • Happy to work with a wide range of people.

      What support will you get?

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey 90% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer

      Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

      Here’s what our volunteers say!

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

      What training is offered?

      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
      • Training in Understanding Hearing Loss
      • Volunteers also have the opportunity to attend other training relevant to their role

      What will you gain?

      Our volunteers receive the following benefits:
      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if available


      You may need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.


      You will be required to complete a DBS check (previously CRB), as some of your work may include working with vulnerable adults.

      What next?

      Thanks for taking the time to read these details. Ready to apply for this role?

      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.

      Call: 01273 840960
      Apply now