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      Internal Communications and Engagement Volunteer – Highbury

      Are you passionate about communication, engagement and making a difference to people with hearing loss, deafness and tinnitus? Then we want to hear from you! We’re looking for an internal communications and engagement volunteer to join our busy and ambitious team.

      Apply now
      It’s a really exciting time to be part of Action on Hearing Loss. We’re undergoing lots of change so we can have a bigger impact on the people we’re here to support. A new London office, an updated strategy and a brand review are just some of the important projects you’ll be involved with.


      Address: Action on Hearing Loss, 1-3 Highbury Station Road, London, N1 1SE
      Nearest station: Highbury and Islington

      We are relocating our London office in September 2020. The location is yet to be confirmed, but it will be close to our current office in Highbury.


      We are looking for someone to support the team for 6-12 hours per week depending on availability within normal office hours.

      We are flexible with which days and times of the week will suit you and will be happy to further discuss.

      What will you be doing?

      As Internal Communications Volunteer, you’ll contribute to the following tasks:

      • Gathering, creating and editing great content, including articles, vidoes, interviews and blogs.
      • Producing our internal communications channels, such as our weekly e-newsletter.
      • Helping to plan staff events, including staff parties and staff briefings.
      • Creating printed communications, including posters and a printed newsletter for staff.
      • Acting as a point of contact for colleagues contacting the Internal Communications and Engagement team.

      How will your time make a difference?

      Internal communications and engagement plays an essential role in informing, engaging and consulting our 900+ staff across the UK.

      As Internal Communications and Engagement Volunteer, you will play an essential role in developing our culture to make Action on Hearing Loss a great place to work, and support our staff to help more people and we hope the role will make a difference to you too!

      What skills do you need?

      Essential skills and attributes:

      • Excellent written English
      • Very good verbal communication skills
      • Experience using Microsoft Office packages
      • Good IT and time management skills
      • Friendly and approachable

      Desired skills and attributes:

      • Experience in writing i.e. articles, newsletters, blogs
      • Experience using a content management system or editing websites
      • Experience using photo-editing software
      • Experience organising events
      • Experience working with people who are deaf, have hearing loss or tinnitus

      What support will you get?

      The key staff contact and supervisor for this role is our Internal Communications Officer.

      They will liaise with you each day you volunteer with us and will be your first port of call whenever you are in the office.

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey 90% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer.

      Regular support will be given by your own staff supervisor, especially in the early stages of your role as you settle in. You can also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

      Here’s what our volunteers say!

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.”

      What training is offered?

      Action on Hearing Loss offers full, ongoing training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
      • Training in Understanding Hearing Loss
      • Volunteers also have the opportunity to attend other training relevant to their role

      What will you gain?

      Our volunteers receive the following benefits:

      • Learning in the role – staff and other volunteers will show you the ropes and support you to develop the skills needed to deliver
      • Open College Network Accredited training options – learning new skills relevant for your role, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – reasonable expenses incurred as a result of your volunteering will be reimbursed in line with the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if desired


      All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

      What next?

      Please complete our online application form or, if you are interested and would like to discuss the role in more detail, please feel free to get in touch.

      Call: 01273 840960
      Apply now