2 hours per month at a regular venue and time to be discussed depending on volunteer’s location.
What will you be doing?
As Hearing Aid Support Volunteer, you’ll perform the following tasks:
• Undertake basic maintenance on hearing aids such as re-tubing and battery replacement at drop in clinics
• Sign post other agencies that may be beneficial to the service user, such as the Sensory Impairment Team • Record the number of clients helped and feedback to the volunteer coordinator• Comply with GDPR legislation• Promote the work of Action on Hearing Loss• Meet and work with other Action on Hearing Loss volunteers and staff to discuss the project and suggest any improvements.
It can take time for people to get used to hearing aids, understand the different settings and learn how to take care of them. Our Hearing Aid Support volunteers therefore provide a valuable service to people who depend on their hearing aids for day-to-day tasks and social interactions.
How will your time make a difference?
What skills do you need?
Here’s what we think could be beneficial:
• Knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss;
• Friendly, reliable and approachable manner;
• Ability to listen to questions and to answer appropriately;
• Happy to work with a wide range of people- especially the elderly.
• Be able to record accurate information
• Willingness to learn about different types of hearing aids
What support will you get?
Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers as you work together.
We value your time and commitment and want to make sure you are enjoying volunteering with us.
In a recent survey 90% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer.
Regular support will be given by your own staff supervisor, especially in the early stages of your role as you settle in. You can also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.
Here’s what our volunteers say!
“I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.”
What training is offered?
Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
• Training in Understanding Hearing Loss
• Volunteers also have the opportunity to attend other training relevant to their role
What will you gain?
Our volunteers receive the following benefits:
• Learning in the role – staff and other volunteers will show you the ropes and support you to develop the skills needed to deliver
• Open College Network Accredited training options – learning new skills relevant for your role, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
• Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
• Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
• Expenses – reasonable expenses incurred as a result of your volunteering will be reimbursed in line with the Action on Hearing Loss expenses policy
• Opportunity to try other volunteering roles locally with Action on Hearing if desired
You may need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
You will be required to complete a DBS check (previously CRB), as some of your work may include working with vulnerable adults.
Thanks for taking the time to read these details. Ready to apply for this role?
Please complete our online application form or, if you are interested and would like to discuss the role in more detail, please feel free to get in touch.
Call: 01273 840960