Action on Hearing Loss Logo
    Total results:
      Total results:

      Hearing aid support - Leicester

      Join the exciting times at Action on Hearing Loss as we launch the Peer to Peer Information and Support Project and provide support and advice to hearing aid users, their families, carers and community groups.

      Apply now


      Leicester City Office, Peepul Centre, Orchardson Avenue, Leicester LE4 6DP


      • Visit service users within their homes, residential/ day care centers and walk-in clinics; 
      • Undertake basic maintenance on hearing aids such as re-tubing and battery replacement;
      • Sign post other agencies that may be beneficial to the service user, such as the Sensory Impairment   Team
      • Monitor the number visits carried out and feedback to Volunteer Co-coordinator; •  Promote the work of Action on Hearing Loss;
      • Meet with other Action on Hearing Loss volunteers to discuss the project and suggest any improvements.
      • Develop knowledge of LAT Programme           

      This position is available for an on-going period of time for the right candidate(s). Regular support will be given by your Volunteer Co-ordinator, especially in the early stages of your role as you settle in.   The length of each information session can vary, from a few hours, to a full day. The level of commitment depends entirely on the volunteer.   For further information on Leicester Ageing Together please visit Action on Hearing Loss visit

      Skills needed

      • knowledge of or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people;
      • friendly, reliable and approachable manner;
      • ability to listen to questions and to answer appropriately;
      • happy to work with a wide range of people especially the elderly;
      • dexterity in fingers to carry out hearing aid maintenance with small objects;
      • Bilingual skills including English to communicate effectively with communities across Leicester would be advantageous although not essential;


      You will need to be able to travel locally to different places, whether by car or public transport. Expenses will be reimbursed, according to the our Travel and Subsistence policy.

      Support and supervision

      Regular support will be given by your project manager, especially in the early stages of your role as you settle in. You will also receive informal support from other volunteers as you work together and attend each other's sessions.


      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people, as well as access to LAT specific training;
      • OCN courses ‘Understanding Hearing Loss’ and ‘Hearing Aids Support and Basic Maintenance’;
      • Experience – meeting new people in different situations, developing effective communication skills, building new friendships with other Action on Hearing Loss and LAT volunteers;
      • Fulfillment – knowing that the information you provide will make a real difference to those who receive it, and raising deaf awareness throughout society as a whole;
      • Expenses – all expenses incurred as a result of your volunteering will be reimbursed, according to the Action on Hearing Loss expenses policy;
      • Opportunity to try other volunteering roles within LAT and Action on Hearing Loss such as Hear to Help - Team Leader;


      You will be required to complete a Disclosure and Barring Service check (formerly CRB) for this role

      What next?

      To apply for this role please complete our online application form.

      If you would like a chat about the role you can call 01273 840960/18002 01273 840960.

      Successful applicants will be invited to have a semi-formal interview. 
      Apply now