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      Concert Customer Care Volunteer - Northern Ireland

      Customer Care volunteers are vital to the concert organisers. Volunteers are to provide a high level of care to all customers attending the above 3 concerts.

      Apply now

      We are delighted to be the beneficiary charity for:

      Concert Date Location Times
      Snow Patrol  Saturday 25 May Ward Park, Bangor 12:30pm - 10pm
      Foo Fighters  Monday 19 August Boucher Playing Fields 2pm - 11pm
      Timmy Trumpet  Saturday 24 August Boucher Playing Fields 2pm - 11pm


      • Try to resolve all matters where possible, and if you are unable to, please inform a supervisor ASAP
      • Observe customers wellbeing and health and safety. If risks identified, please alert a supervisor immediately
      • Avoid gathering in groups with other volunteers. Make life easier for customers who may be shy and always be on the lookout for a customer in need!

      Skills needed:

      • Friendly, welcoming and approachable manner
      • Proactive and good initiative
      • Alert and aware of health and safety issues

      We would like to invite all volunteers to enjoy the show during their shift.

      Training/learning needed:

      Each volunteer must attend one of the briefing meetings on the dates shown below before their allocated concert. The briefing will provide information about Action on Hearing Loss, health and safety issues and event logistics. Briefings will take place at: Harvester House, 4-8 Adelaide Street, Belfast, BT2 8GA.
      • Thursday 16th May 2019 at 6pm.
      • Friday 7th June 2019 at 6pm.
      • Thursday 25th July at 6pm.

      If you do not attend a briefing session you will not be permitted to volunteer at the concerts.

      What’s next?

      Thank you for showing an interest in volunteering with Action on Hearing Loss. Please complete the ‘casual volunteer application form’ indicating the concert you wish to volunteer at and email to 

      Apply now