Action on Hearing Loss Logo
    Total results:
      Total results:

      Cafe Crew Volunteer - Bath

      As part of the Café Crew you will help to run a small café for the residents, their family, friends and visitors, with a real focus on engaging the café users to take part in active pursuits and support their hobbies and interests within the Poolemead Centre.

      Apply now


      Action on Hearing Loss Care Services, Watery Lane, Twerton Bath. BA2 1RN


      A regular weekly commitment is required during weekdays, evenings or weekends.

      What will you be doing?

      As Café Crew Volunteer, you’ll perform the following tasks:

      • Provide companionship to the people who use the café and encourage their participation in their chosen activities and hobbies such as crosswords, puzzles, crafts and indoor and outdoor games.
      • Provide support so people can do out of hours activities that take place in the café or surrounding areas.
      • Promote activity and healthy lifestyle choices
      • To carry out simple food preparation and drinks, serving customers, clearing tables, preparing bills, handling money, washing dishes, utensils and work areas
      • To communicate appropriately with people with hearing loss
      • To understand and following basic Health and Safety and Food Hygiene requirements in food preparation

      What skills do you need?

      Here’s what we think could be beneficial:

      • Ability to communicate clearly and effectively
      • A positive and flexible approach to working with people
      • Knowledge of or willingness to learn about issues facing people confronting deafness, tinnitus or hearing loss, and people who have learning difficulties and/or mental health support needs
      • Some basic knowledge of Health and Safety and Food Hygiene
      • Willingness to undertake role related training
      • Ability to work in an organised and reliable manner
      • Ability to maintain confidentiality
      • Basic knowledge of sign language (BSL Level 1) would be preferable but not essential

      What support will you get?

      We value your time and commitment and want to make sure you are enjoying volunteering with us.  We will train and support you to really make the most of the opportunity

      In a recent survey, 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer

      Here’s what our volunteers say!

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence.  If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

      What training is offered?

      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role.  This may include:

      • Training in Understanding Hearing Loss
      • Volunteers also have the opportunity to attend other training relevant to their role

      What will you gain?

      Our volunteers receive the following benefits:

      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if available


      You may need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.


      You will be required to complete a DBS check (previously CRB), as some of your work may include working with vulnerable adults.

      What next?

      Thanks for taking the time to read these details.  Ready to apply for this role? 


      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.


      Call: 01273 840960

      Apply now