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      Befriending volunteer - Northern Ireland

      Help service users to integrate more fully into the general community and provide increased opportunity to participate in activities. Enhance the quality of life of deaf and hard of hearing people in the community.

      Apply now


      Across Northern Ireland in each of the five Health and Social Care Trust Areas 

      Time commitment

      You will need to be prepared to commit to a regular visit to the client, on a weekly, fortnightly or monthly basis over the period of one year.


      • Spend time on a regular basis with older deaf and hard of hearing people in the community – friendship, support, shopping trips, visits, and other community activities. This maybe in 1:1 settings or through In Touch Groups.
      • Providing support in residential homes such as training for staff and befriending of residents.
      • Goal setting with befriendee for year ahead. 

      Skills needed

      • Sensitive towards other people
      • Open-minded
      • Friendly
      • Positive attitude
      • Active listener
      • Empathetic
      • Aware of issues affecting deaf and hard of hearing people
      • Non-judgemental
      • Committed to the wellbeing of others especially the older community
      • Reliable, trustworthy and honest
      • BSL to at least Level 2 but this is not essential for all the people we support
      • Have access to your own transport (Preferable)

      Support and supervision

      You will be assigned a volunteer co-ordinator in your area who will be your main point of contact. There are regular Volunteer Support Meetings with other volunteers in your area.


      Action on Hearing Loss NI offers full, on-going training for all volunteers, including a one-day induction programme with optional OCN qualification. In addition, you will have a half-day training session in the role of befriender including boundaries, confidentiality and safeguarding.


      • Training – learning new skills and gaining up -to-date knowledge of issues affecting deaf and hard of hearing people.
      • Experience – meeting new people in different situations and building new friendships with other Action on Hearing Loss volunteers.
      • Fulfilment – knowing that the information you provide will make a real difference to those who receive it and raising awareness throughout N Ireland.
      • Expenses – all expenses incurred as a result of your volunteering will be reimbursed in line with Action on Hearing Loss policy
      • Become involved in the Deaf and hard of hearing community in N Ireland.
      • Work as part of a team


      All volunteers are required to complete an Access NI check.

      What next?

      Thank you for showing an interest in volunteering for Action on Hearing Loss. If you are interested in becoming a befriending volunteer, please complete the volunteer application form or contact us if you have any questions:

      Regional Volunteer Manager
      Action on Hearing Loss NI
      Harvester House
      4 – 8 Adelaide Street
      BT2 8AG
      Tel/text: 028 90239619
      Fax: 028 90312032  

      Apply now