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      Befriender - Central England

      Provide support on a regular basis with deaf and hard of hearing people, offering friendship and support on activities and visits

      Apply now


      Lysways Street, Walsall, West Midlands.

      Time commitment

      Monday to Sunday and may be from 8.30 am up to 10pmThe length of each session can vary from a few hours to a full day, but must be held at regular intervals either on a weekly, fortnightly or monthly basis.


      • To assist with a number of activities and support the person to integrate with other people and participate in social settings.
      • To support people during day to day activities, such as using public transport, visiting local facilities, leisure centers, deaf clubs etc.
      • Monitor the number of visits carried out and feedback to Volunteer Co-coordinator

      This is an on-going post.  Days are Monday to Sunday and may be from 8.30 am up to 10pm, dependent on the support requirement agreed between volunteers; people who use our services and the Volunteer co-ordinator.

      Skills needed

      • To be committed to the wellbeing of people within our service
      • Reliable, trustworthy and honest
      • To be sensitive and have a friendly approach
      • Be a good listener; to be aware of issues affecting deal and hard of hearing people
      • Be open minded and non-judgmental
      • To have a positive attitude
      • Ability to travel independently around local area
      • Preferably at least Level 1 British Sign Language skills or knowledge/experience
      • Prepared to commit to regular visits

      Support and Supervision

      Regular support will be given by your Volunteer Co-ordinator, especially in the early stages of your role as you settle in.
      You will also receive informal support from other Action on Hearing Loss volunteers as you work together and attend each other’s sessions.


      Action on Hearing Loss offers full, on-going training for all volunteers including a one-day induction programme and further training specific to the volunteering role. 


      What will you gain by becoming a volunteer for Action on Hearing Loss: 

      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people;
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers;
      • Fulfilment – knowing that the information you provide will make a real difference to those who receive it, and raising deaf awareness throughout society as a whole;
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed, according to the Action on Hearing Loss expenses policy;
      • Opportunity to try other volunteering roles within Action on Hearing Loss.


      You will be required to complete a Criminal Records Bureau check, due to the fact that you shall be working with vulnerable adults.

      What next?

      Ready to apply for this role? Excellent! Please complete our online application form

      Or if you are interested and would like an informal chat please get in touch with us we would be delighted to hear from you.

      Call: 01273 840960

      Apply now