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      It's important to talk about tinnitus

      Talking about your tinnitus can help you to feel less alone and be the first step towards getting help to manage your condition.

      Support for you

      There's support available for people with tinnitus, and also for their families. So, if you're feeling worried and would like to speak to someone about your condition, or that of a loved one, you can contact our Tinnitus helpline.

      Telephone 0808 808 6666 (freephone)

      Textphone 0808 808 9000 (freephone)


      Email tinnitus.helpline@hearingloss.org.uk

      Our friendly team can offer free, confidential and impartial information. Opening hours are 9am-5pm, Monday to Friday.

      If it's out of hours, then you can call and leave a message and our team will get back to you as soon as possible during business hours. Alternatively, if you wish to speak to someone urgently, we recommend calling 111 or getting in touch with your emergency doctor, or A&E.

      For more information about tinnitus, see our section Tinnitus

      About our tinnitus advert


      Tinnitus affects one in 10 people, but still doesn’t get the attention it deserves.

      People with tinnitus have told us that they really want us to tackle this issue head-on. And our advert tells the stories that people with tinnitus have shared with us. These stories have been reflected as accurately as possible to highlight the issues that affect the lives of so many.

      The advert was developed with the help of a number of people with tinnitus. They helped us in all aspects of its creation, from auditioning to feeding into the script and taking part in testing creative propositions. We also showed the final cut to hearing specialists and people who have tinnitus to make sure it's an accurate portrayal of the work Action on Hearing Loss does, and the people we help.

      We hope the advert will raise awareness of the reality the millions of people in the UK who are affected by tinnitus - and, importantly, the work that Action on Hearing Loss is doing to find a cure to make the noises stop, as well as supporting people to manage their symptoms and reduce the negative impact it can have on their lives.

      If you have any queries about the advert, please contact our Supporter care team on 020 7296 8264 (telephone), 020 7296 8246 (textphone) or email supporter.care@hearingloss.org.uk