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      Face-to-face fundraising

      Thank you, if you're one of the many people who's decided to support our work after talking to one of our fundraisers. Face-to-face fundraising is one of the most effective ways of attracting new supporters so we can continue our vital work.

      What is face-to-face fundraising?

      Face-to-face fundraising is how we engage members of the public in a conversation about the work of Action on Hearing Loss, and ask them to support what we do with a regular gift. These conversations can take place on the doorstep of your home or at private sites, such as train stations or shopping centres.

      Where we'll be

      Our fundraisers work across the UK, all year round. To find out if fundraisers are in your area, please download the lists below detailing where they are going to be each week.

      Postcodes week commencing 23 January 2017 (Excel 9.3KB, opens in new window)

      Postcodes week commencing 16 January 2017 (Excel 9.2KB, opens in new window)

      Postcodes week commencing 9 January 2017 (Excel 9.3KB, opens in new window)

      Postcodes week commencing 2 January 2017 (Excel 9.2KB, opens in new window)

      Postcodes week commencing 19 December 2016 (Excel 9.2KB, opens in new window)
      Our fundraisers always wear Action on Hearing Loss branded clothing, and have identification around their neck. If you come across fundraisers in an area not listed, they may be there by mistake.But if you have concerns about their legitimacy, please contact our Supporter Care team (Monday to Friday 9am-5pm) on 020 7296 8264 (telephone), 020 7296 8246 (textphone) or email

      Face-to-face fundraising FAQs

      Why does Action on Hearing Loss use this type of fundraising?

      This method of fundraising is a very efficient and cost effective way of raising awareness and importantly donations for Action on Hearing Loss. Individual donations are vital for us to continue our work. Money raised from our face-to-face activity goes towards areas of our work, such as funding of research and services provided by Action on Hearing Loss.

      Why do you ask for a regular gift?

      Direct Debit is a cost effective way to donate as it allows us to keep our administrative costs to a minimum and the length of the commitment helps us to plan ahead and budget effectively. This means we can ensure money is available where and when it's needed most.

      It's also a very safe way of setting up a donation as the only details we need are found on any correspondence from your bank; they are designed to give out to people you don’t know. The only two things we can do with these details are to put money into your account or set up a Direct Debit with authorisation from your bank. Your regular gift is also covered by the Direct Debit Guarantee which protects you against any errors made with your donation.

      Please note that our fundraisers will not under any circumstances take a cash or cheque donation from you on the door.

      Do the fundraisers have ID? How can I verify the person calling at the door is legitimate?

      All of our fundraisers wear Action on Hearing Loss branded clothing and carry official identification cards, which are required by law. They will also be carrying Action on Hearing Loss literature. You can check the postcode territories available to download at the top of this page.

      What do the fundraisers ask for?

      The fundraisers ask members of the public to pledge regular support to Action on Hearing Loss by Direct Debit and are not authorised to accept any other means of payments in the way of a donation (cash or cheques).

      Do you have permission to fundraise in my area?

      We always get permission from the relevant local authority before we fundraise in an area.

      Is this type of fundraising regulated?

      Fundraising activities used by charities and professional fundraising organisations are regulated by the Fundraising Regulator who set and maintain the standards of charitable fundraising. They also hold and enforce the Code of Practice, which aims to make certain that peoples’ experience of this type of fundraising is positive.
      Action on Hearing Loss closely monitors its campaigns to ensure that their representatives adhere to the regulations and Codes of Practice set out by the Institute of Fundraising and Fundraising Regulator.

      For more information

      If you have any other questions or queries about face-to-face fundraising, please call us on
      020 7296 8264 /Textphone 020 7296 8246 (Monday – Friday, 09:00 – 17:00) or email:

      From helping to provide essential support services, to campaigning to create a fairer world for people with hearing loss, to driving forward research, your gift will change lives.

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