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Deaf awareness and sign language training

Our training courses will improve staff confidence and communication skills when meeting customers who are deaf or have a hearing loss.

We offer a variety of training with flexible course options to meet the specific requirements of your organisation. All of our trainers are deaf themselves and use British Sign Language (BSL) as their first language. This means they are able to bring to bear their personal experience of the barriers deaf people face every day, guaranteeing delegates an immersive training experience.

Book or find out more

Our Access Solutions brochure (PDF 4.24mb, opens in new window) explains how we can help you open up your business to 10 million potential new customers and service users through our training courses for businesses.

You can download a free PDF viewer from the Adobe website.

To discuss your training options or to make a course booking, contact the Access Solutions team:

Telephone: 0333 240 5658
Textphone: 0333 014 4530
Email: access.solutions@hearingloss.org.uk

Deaf aware.

In-house training courses

We often find it most efficient to send our trainers out to deliver training on your premises - find out more about our highly regarded in-house courses
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Two people using British Sign Language to communicate.

Open training courses

For smaller organisations and individuals we run open courses in British Sign Language and Deaf Awareness at our own offices.
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Two people working together.

Training success stories

Our training has helped to solve a variety of accessibility issues across many different organisations – providing support for new and existing staff and encouraging businesses to meet the requirements of the Equality Act 2010.
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