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Older people in Residential Care Homes

Deafness and hearing loss shouldn’t stop older people from living well in residential care homes.

We have produced this information to guide people through the care assessment process, and help people who are deaf or have hearing loss and their families to:

  • choose a residential care home
  • understand their rights 
  • know how to raise an issue of concern or complain about the quality of care.

We have also produced information for residential care homes to help improve the quality of care for older people with hearing loss.

A volunteer helps a man fit his hearing aids.

Choosing a residential care home

Deafness and hearing loss shouldn’t be a barrier preventing older people from accessing and benefiting from social care. Get information on what to expect during the care assessment process, the different types of care available, and what to do if you’re unhappy about the quality of care
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Happy care home resident

Guidance for residential care homes

Get practical tips and guidance on improving the quality of care for older people who are deaf or have hearing loss – including information on diagnosing hearing loss, hearing aid cleaning maintenance, simple communication tips and equipment that may benefit older people with hearing loss.
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