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Care and support

The painting from the front cover of the care and support brochure, showing a person walking their dog.

Live life your way

Download our new brochure for information on the support we offer, the people we support, our staff and our person centred approach. Find out also the services available.
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a woman using BSL to a man with hearing loss

Care and support for you

We can support you to identify what is most important to you and then help you find services to meet your needs.
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Colleagues Talking

CQC ratings and inspection reports

Review the CQC inspection ratings on the services we provide across the UK.
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Person centred practices

Person centred working means giving people who use our services more choice, and making sure they are supported to stay in control of their lives by getting the help they need and want.
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Welcome to the care and support section of our website.

People we support

Find out more about some of the people we support and watch our BSL introduction on how we can help you.
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Two ladies sitting in a car - one is a service user and one is a support worker

For professionals

Are you a Commissioner looking for a service? Do you want to know more about the types of services we can provide, how we monitor quality and what we're doing about personalisation?
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Lady with person centred support plan

Support me

Do you need support but don't know who to ask? Are you looking for support for someone else but don't know where to go? We can help with our simple step by step guide on how to ask for support.
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Recycled cushion covers made in our Bath workshop.

Handmade crafts from our workshop

Our craft workshops don’t just produce beautiful goods, they also improve lives – the lives of people like Toni, who is deaf with additional needs.
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Proposed standards for Care Homes

Effective management of hearing loss in care homes can make a significant impact on residents’ quality of life. We're calling on the Care Quality Commission to introduce these standards into the care home environment.
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Helping you care for people with hearing loss

Most of us lose our hearing as we get older, and this means that many people in your care will have a hearing loss.
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Three men having a chat in BSL.

Contact our team

If you would like to discuss your own care and support needs, or the needs of someone you know then get in touch.
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Deafness and hearing loss forum. Join in!