Where exemption is possible this is highlighted by showing the price of a product with and without the VAT.
To qualify for VAT exemption you must be diagnosed as having a hearing loss by a suitably qualified health professional, such as your GP or audiologist. If you click the declaration at the basket stage of your purchase you will not be required to pay VAT on qualifying products.
If you are in any doubt as to whether you are eligible to receive goods or services exempt from VAT you should consult your local VAT office before signing the declaration at the basket stage of your purchase. The VAT Act 1983 provides for severe penalties for anyone who makes use of a document which they know to be false for the purposes of obtaining VAT relief.
You may also claim back the VAT after your purchase if you do not click the declaration at the basket stage of your purchase. Please contact our customer service team for more information.
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