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      Product information and resource rooms

      We have resource rooms around the UK staffed by volunteers who can offer advice or information about our products. Each resource room has a sample of some of the products we have available, so you can try them before you buy.

      We know that a lot of people like to take a look at equipment before they spend their money on it. You can do just that in our dedicated Information and Resource Rooms. These offer the chance to come in for a product demonstration with our trained volunteers and talk to someone about the range of products we provide, as well as getting general information on the support available for those living with hearing loss.

      The Resource Rooms only have demonstration models of our products; to purchase them, you'll need to order it by phone or online and have it delivered to your home. Our Resource Room staff can help you place your order.

      Visit our Resource Rooms

      We’ve listed the Resource Rooms hosted in our own offices below; but in addition to these we’ve also put arrangements in place with dozens of other institutions around the country so that you can get personalised help in your local community - there’s just too many locations to list!

      So if you don’t live close to any of the Resource Rooms listed below, get in touch with our Information Line, who can tell you where else you can try out our products.

      Belfast

      Address: Harvester House, 4-8 Adelaide Street, Belfast BT2 8GA
      Contact: call 028 90239619, text 07587 130502, textphone 028 90249462 or email information.nireland@hearingloss.org.uk
      Opening hours: Please call or email to arrange an appointment

      Brighton

      Address: Community Base, Room 106a, 113 Queens Road, Brighton BN1 3XG
      Contact: 01273 840960 (calls welcome via Text Relay) or informationbrighton@hearingloss.org.uk
      Opening hours: Wednesdays 10:00 - 12:00 (please call or email to arrange an appointment)

      Isle of Wight

      Address: 17B River Way, Newport, Isle of Wight PO30 5UX
      Contact: 01983 529533 (calls welcome via Text Relay) or information.southwest@hearingloss.org.uk
      Opening hours: Monday to Friday, 9:00 - 14:30 (please call or email to arrange an appointment)

      London - Islington

      Address: 1-3 Highbury Station Road, London, N1 1SE
      Contact: 0207 296 8000 (calls welcome via Text Relay) or ResourceRoom.London@hearingloss.org.uk
      Opening hours: Tuesdays 10:00 - 12:00 with BSL support available, Thursdays 14:00 - 16:00 (please call or email to arrange an appointment)

      London - Redbridge

      Address: 25 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD
      Contact: 020 8551 7700 (calls welcome via Text Relay) or Marlene.Daniels@hearingloss.org.uk
      Opening hours: Please call or email to arrange an appointment
      *Please note that this location is open to residents of the London Borough of Redbridge only*

      Margate

      Address: 129 Northdown Road, Margate, Kent CT9 2QY
      Contact: 01843 262 030 (calls welcome via Text Relay) or Claire.Edgeworth@hearingloss.org.uk
      Opening hours: Drop-in clinics Tuesdays 14:00 - 16:00, Thursdays 10.30 - 12.30. To visit outside these times, please call or email to arrange an appointment

      Southampton

      Address: Southampton Sight, 3 Bassett Avenue, Southampton, SO16 7DP
      Contact: call/text 07918 693 590 or email Debra.Morshead@hearingloss.org.uk
      Opening hours: Please call or email to arrange an appointment

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      Visit our shop to find out more about the products we offer.