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      Delivery information

      We offer a variety of delivery options, please view this page to see what is available.

      All orders are subject to the charges below.

      UK addresses

      • Orders up to £50 (3-5 days from dispatch) – add £3.95
      • Orders over £50 (Up to 72 hours from dispatch) – add £7.50

      Europe and overseas UK destinations

      Please contact Customer Services (delivery times and restrictions vary).

      Non-EU destinations

      Please contact Customer Services.

      The above timings are subject to product availability.

      For more urgent deliveries and overseas timings, please contact our Customer Services team for pricing options.

      Please note that delivery times are a guide and may be impacted by other factors like severe weather. Please contact Customer Services if you would like more information.

      Customer Services

      Telephone: 03330 144525
      Textphone: 03330 144530
      Fax: 03332 405657
      Email: solutions@hearingloss.org.uk

      Our team 08:30 and 17:30, Monday to Friday by telephone, textphone, fax or email.