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      USB Y Training lead

      USB Y Training lead

      £54.99 £65.99 (inc VAT)
      £54.99 £65.99 (inc VAT)
      Product Code HS001H
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      Overview

      This ‘Y’ training lead allows a supervisor to monitor calls during training and coaching sessions, making it ideal for new employees. A rocker switch on the supervisor’s connection allows them to take over the call if necessary. The training lead has an in-line control with handy volume and mute functions. Plus, Quick Disconnect (QD) capability allows the headsets to detach from the phone without losing the call. It’s compatible with the JPL-HAC 2 binaural headset, JPL-HAC 1 monaural headset and Plantronics QD corded headsets.

      Key benefits

      • Ideal for training sales and call centre staff
      • Supervisor can take control of the call if necessary
      • Adjust the call volume with in-line volume and mute functions
      • Compatible with all JPC and Plantronics QD corded headsets
      • Detach the headsets from the phone without losing the call thanks to the Quick Disconnect (QD) feature.

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      Product details

      This Y’ lead is an essential training aid that will enhance call-handling effectiveness. It allows a supervisor to monitor calls during training and coaching sessions, making it ideal for new employees. It’s compatible with the JPL-HAC 2 binaural headset, JPL-HAC 1 monaural headset and Plantronics QD corded headsets.

      The training lead has a rocker switch that allows the supervisor to take control of the call if needed. There’s in-line control with handy volume and mute functions. Plus, Quick Disconnect (QD) capability allows the headsets to detach from the phone without losing the call.

      The lead has a USB connection at one end that plugs into the USB port on your PC. The other end of the lead has two QD connectors for the agent’s and supervisor’s headsets to connect to.

      Key benefits

      • Ideal for training sales and call centre staff
      • Supervisor can take control of the call if necessary
      • Adjust the call volume with in-line volume and mute functions
      • Compatible with all JPC and Plantronics QD corded headsets
      • Detach the headsets from the phone without losing the call thanks to the Quick Disconnect (QD) feature.

      Features

      • 2m training bottom lead / USB connection cable
      • Connects two headsets to a single headset adapter for training
      • Rocker switch
      • In-line control with volume and mute functions
      • Compatible with JPL and Plantronics QD corded headsets
      • Quick Disconnect (QD) capability allows the headsets to detach without losing the call.

      In the box

      • JPL USB (Y) training lead

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