Cramlington woman honoured for life-changing work with deaf and hard of hearing people - Action On Hearing Loss: RNID
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Cramlington woman honoured for life-changing work with deaf and hard of hearing people

Posted on 08/06/2016

Michelle Hedley accepting the action on hearing loss national award for Subtitle it! 

Local Cramlington Action on Hearing Loss volunteer has been recognised by the charity for her dedication to helping others at the Action of Hearing Loss National Volunteer Awards ceremony, which was held at the charity’s London head office as part of its Volunteers Week celebrations. 

Inspiring volunteer Michelle Hedley, 44, from Cramlington, Northumberland was presented with the charity’s National Passion in Action by Paul Breckell, the charity’s Chief Executive, in recognition of her tireless commitment and substantial role in developing and driving forward the charity’s Subtitle It! campaign which aims to increase the amount of subtitles on catch-up and ‘on demand’ content for TV and film, so that people with a hearing loss can enjoy content just like their hearing peers. 

Michelle who herself has a hearing loss in both ears from the age of three, said: ‘I’m extremely honoured to have received a national volunteering award from Action on Hearing Loss for helping with the charity’s Subtitle It! Campaign. I believe that millions of people who rely on subtitles to enjoy the latest TV shows should be able to watch whatever they want whenever they want and I urge all broadcasters to provide subtitles on all their content. 

Michelle was one of 1,400 volunteers across the UK recognised by Action on Hearing Loss as part of its annual Volunteer Awards programme. The charity runs free community services and specialist care homes across the UK to support people who are deaf, have hearing loss or tinnitus. Almost two-thirds of people working with the charity are volunteers. 

Action on Hearing Loss’ Volunteer Manager, Kelly Broome, said: “Volunteers are the backbone of Action on Hearing Loss and we wouldn’t be the charity we are today without them. We are delighted to recognise the endless enthusiasm and inspiring work that Michelle has shown. These star volunteers not only show their commitment in dedicating their valuable time, but they bring a diverse range of skills and boundless energy that are so vital to our success.” 

Action on Hearing Loss is currently seeking volunteers for a wide-range of activities, such as fundraising, support for hearing aid wearers and much more. For information about current opportunities, please contact Action on Hearing Loss Volunteer Resource Manager Kelly Broome on telephone 01273 840960 or email 


Contact for general media enquiries:

Gorki Duhra, Senior PR Officer, telephone: 020 7296 8057, out of hours: 07944 038 635 or email:

Follow Action on Hearing Loss on Twitter @hearinglosspr 

Notes to Editors

  • High resolution image of Michelle Hedley with their Action on Hearing Loss Award with Action on Hearing Loss Chief Executive Paul Breckell and a image of Michelle Hedley with her parents Anna Hedley and Alan Hedley.
  • Action on Hearing Loss helps people to confront deafness, tinnitus and hearing loss to live the life they choose.  Action on Hearing Loss enables them to take control of their lives and remove the barriers in their way. Action on Hearing Loss gives people support and care, develop technology and treatments, and campaign for equality.
  • During Volunteers’ Week 2016 (1-12 June 2016), Action on Hearing Loss celebrated their amazing volunteers across the UK. Its 33 years since Volunteers' Week was established and events have been taking place throughout the week to say thank you to volunteers for their vital contribution.
  • For further information about Action on Hearing Loss or to become a member, visit, contact our Information Line on telephone: 0808 808 0123 (freephone) or 0808 808 9000 (textphone) or email or visit

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