With all the Christmas specials hitting the small screen in your living room, will these festive favourites have all the trimmings – including subtitles? The good news is that, compared to 2016, subtitle provision has slightly improved for on-demand services. At the end of 2017, half (49%) of all on-demand services had subtitles.
The Ghost of Christmas Past
Accessibility for on-demand telly still varies according to the platform. If you’re looking to catch-up on a programme over the festive period, very few services have subtitles on the most popular platforms. Take Virgin Media as an example; only three out of 24 services available on the platform have subtitles. Some platforms are better than others, however, such as a Samsung Smart TV offering seven out of 17 services with subtitles.
The two main providers, ITV Hub and All 4, have the majority of content on a web browser with subtitles. However, if you’re watching on a smartphone, tablet, or Smart TV then you might not be able to.
The Ghost of Christmas Future
With the change to the Digital Economy Act (2017) highlighting that on-demand content should be subtitled, we’re hoping that, by next Christmas, the gift of accessible TV for people who are deaf or have hearing loss will be much closer.
The Ghost of Christmas Present
Christmas is about spending time with your loved ones and sharing experiences. If festive content does not have subtitles, then please do raise this with the service provider. To get regular updates from our campaigns, please sign up here