What is the EASS?
The EASS is a government service designed to provide free, impartial advice to individuals who may have faced an incident of discrimination. Advisors are specially trained to help individuals understand their rights at work. If someone feels discriminated against at work, we will work with them to tailor the best action plan possible to challenge their employer.
What is discrimination at work?
Discrimination at work can include individuals being denied job progression opportunities, being denied adjustments to support them to fully carry out their role, or being sanctioned for time off due to medical appointments. Additionally, any less favourable treatment, or comments amounting to harassment because of disability, is also a breach of the Equality Act 2010.
What can I do if I feel discriminated against?
People facing discrimination often struggle with challenging their employer. This can be for many reasons such as not wanting to cause a disruption or be seen as a ‘problem’. This is where the EASS may be able to help.
Our helpline advisors have a lot of experience in discussing issues affecting people who are deaf or have hearing loss. They will make sure that you are listened to and will take complex advice and present it in a way for you to understand. It could be that policies at work may also need to be changed if they are disadvantaging you because of disability.
There is no pressure from the EASS to take a specific step in making a complaint. But if you do want to raise a complaint, then our advisors can talk you through the entire process.
The EASS helpline is free to use and available either by phone, textphone or webchat.
Phone: 0808 800 0082
Textphone: 0808 800 0084
To find resources to provide to your employer check out our Employers' Hub.