Action on Hearing Loss Logo
    Total results:
    Search
      Total results:

      EE partnership brings fantastic packages

      For the first time ever, selected mobile phones with EE Pay As You Go plans, tailored for people who are deaf or have hearing loss, are available from Action on Hearing Loss.
      In the UK, more than 11 million people live with some form of hearing loss. Many of them prefer instant messaging, video calls and social media apps to phone calls. With most of the mobile plans currently available, they routinely end up paying for minutes they never use.

      That’s why Action on Hearing Loss has teamed up with EE, the UK’s largest mobile operator, to offer plans that include a choice of four mobile phones, with fewer minutes but more data, unlimited texts, £10 or £15 credit and all the usual benefits of an EE package (see link below for full details).

      Best customer service

      For people who are deaf or have hearing loss, however, there’s more to an excellent package than data, texts and coverage.

      To make sure they get the best customer service, Action on Hearing Loss has also worked with EE to assess its call centres and develop best practice to include the Next Generation Text relay service and a British Sign Language (BSL) interpreting service.

      EE customers with a disability can receive additional support from EE’s dedicated Customer Disability Team, who have received wide-ranging specialist training.

      EE was also the first network to launch Enhanced High Definition Voice, which allows anyone with a compatible device to enjoy improved sound quality during phone calls.

      And it won’t necessarily end there.

      James Rowe, Technology and Enterprise Executive Director at Action on Hearing Loss, says: “We have been working very closely with EE and their excellent Customer Disability Team for the past few months and look forward to further developing our partnership so that people with deafness and hearing loss can continue to benefit from all the latest mobile and assistive technology.

      We’ll keep you posted.

      In the meantime, if you like the sound of a great-value EE data package for people who are deaf or have hearing loss, and a 4G smartphone that thinks and acts like you, the award-winning Doro 8040 is a smart choice.

      The newest Doro smartphone available from Action on Hearing Loss - the Doro 8040 - is hearing aid compatible, has a loud and clear ringer (up to 83dB), vibration ringer and handset volume boost, as well as a whole host of other useful features.

      Find out more

      For full details about the best EE Pay As You Go package for you, or a loved one visit our webshop or contact the Customer Services team:


      Telephone 03330 144 525
      Textphone 03330 144 530
      Email solutions@hearingloss.org.uk

      Lines are open Monday to Friday, 8.30am to 5.30pm.

      We’re the only UK charity with a full range of products for people living with deafness, hearing loss and tinnitus, so we’re the ideal source of impartial advice. And every purchase means that you’re helping fund research to cure hearing loss within a generation.
      By: Brian Burns | 17 October 2018

      Recent Posts

      International Symposium on Inner Ear Therapeutics

      Earlier this month Action on Hearing Loss joined scientists, pharmaceutical companies and clinicians from around the world in Hanover, Germany, to discuss the latest developments in treatments for inner ear-related diseases, including hearing loss and tinnitus.

      By: Cláudia Gonçalves
      19 November 2019

      Tech ideas to help raise awareness of hearing loss

      For the last couple of years, Microsoft UK has hosted an Ideas Generator event for charities. It’s a chance to explore how charities can harness the latest technology to provide real-world solutions. This year, the Microsoft team chose Action on Hearing Loss to attend along with four other charities.

      By: Kevin Taylor
      14 November 2019

      How Akouos Therapeutics is working to develop genetic therapies for hearing loss

      Ακούω is a Greek word that means to listen. Akouos Therapeutics (pronounced ah KOO ohs) is a biotechnology company based in Boston, USA. It was formed in 2016 with the goal of applying precision genetic medicine to conditions that cause hearing loss. A key step in the development of such treatments underlies the choice of the company’s name.

      By: Jim McLaughlin, Akouos Therapeutics
      14 November 2019

      Hearing Health by Apple

      Hearing loss caused by excessively loud music and audio from personal listening devices is an increasing problem. In the latest version of their Health app, Apple are introducing new features to tackle the issue. They will be available as part of their iOS13.1 software update.

      By: Jesal Vishnuram
      11 October 2019

      Recent Posts

      International Symposium on Inner Ear Therapeutics

      Earlier this month Action on Hearing Loss joined scientists, pharmaceutical companies and clinicians from around the world in Hanover, Germany, to discuss the latest developments in treatments for inner ear-related diseases, including hearing loss and tinnitus.

      By: Cláudia Gonçalves
      19 November 2019

      Tech ideas to help raise awareness of hearing loss

      For the last couple of years, Microsoft UK has hosted an Ideas Generator event for charities. It’s a chance to explore how charities can harness the latest technology to provide real-world solutions. This year, the Microsoft team chose Action on Hearing Loss to attend along with four other charities.

      By: Kevin Taylor
      14 November 2019

      How Akouos Therapeutics is working to develop genetic therapies for hearing loss

      Ακούω is a Greek word that means to listen. Akouos Therapeutics (pronounced ah KOO ohs) is a biotechnology company based in Boston, USA. It was formed in 2016 with the goal of applying precision genetic medicine to conditions that cause hearing loss. A key step in the development of such treatments underlies the choice of the company’s name.

      By: Jim McLaughlin, Akouos Therapeutics
      14 November 2019

      Hearing Health by Apple

      Hearing loss caused by excessively loud music and audio from personal listening devices is an increasing problem. In the latest version of their Health app, Apple are introducing new features to tackle the issue. They will be available as part of their iOS13.1 software update.

      By: Jesal Vishnuram
      11 October 2019