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      5 reasons why shopping with us is so rewarding

      It’s Deaf Awareness Week 2018 from 14–20 May and we want to make people aware of the support available for those confronting deafness, tinnitus and hearing loss. We’ve a huge range of products to make life easier, safer and more enjoyable. Find out why shopping with us is so rewarding.

      By: Helen Swarbrick | 11 May 2018

      1. We sell top-quality products

      As experts in deafness, hearing loss and tinnitus, we’ve everything you need to live life to the full. We’re passionate about offering high-quality products that provide excellent value for money. Think of us as your one-stop shop for assistive products and technology, from amplified phones to flashing doorbells. We’ve a solution for every situation whatever your level of hearing loss, or if you simply want to protect your hearing.

      2. We're here to help

      We know that, sometimes, you need to talk to someone who understands your hearing needs and can recommend the best product for you. Our friendly Customer Services team is here to offer impartial advice from Monday to Friday, 8.30am to 5.30pm. Or, if you’ve already made a purchase and have any questions, please get in touch. We can easily explain where the batteries go or how to switch a product on – we’re used to answering all sorts of questions from the straightforward to the complicated!

      3. No quibble money-back guarantee

      Everyone’s level of hearing loss is different, so products that work well for some people may not work as well for you. That’s why the majority of our products have a 28-day money-back guarantee. We understand that you might need to try different products before finding the perfect solution. Shop with confidence knowing we’ve got you covered.

      4. Buy VAT-free if you have hearing loss

      A large number of our products are VAT exempt for people who are deaf or have hearing loss. Just tell us at checkout if you’re eligible and we’ll deduct the VAT. It’s as simple as that.

      5. Your purchase helps fund our vital work

      We’re the UK’s largest charity for people confronting deafness, tinnitus and hearing loss. Every purchase means that you’re supporting our vital work and helping fund research to cure hearing loss within a generation.

      Shop now

      Browse our life-changing assistive products by visiting our online shop.

       

      Recent Posts

      Gene therapy breakthrough for hearing loss

      A team of international researchers have used a new gene therapy technique to restore hearing in mice with a genetic form of deafness that is similar to a type found in people (called DFNB9). Our Translational Research Manager, Dr Carina Santos, tells us more about their work.

      By: Dr Carina Santos
      18 March 2019

      Smartphone accessibility and security

      Smartphones are capable of doing extraordinary things. They have gone from basic text, email and call function to being able to complete complex tasks like a mini computer. With all of this capability, how can they be used to improve accessibility and what are the manufacturers doing to make them more inclusive? Also, are they doing enough to ensure people are safe when using these devices?

      By: Jesal Vishnuram
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      Research to help improve the quality of hearing aids

      Robyn Hunt’s PhD project at the University of Southampton is testing whether computer algorithms can accurately predict how well hearing aids process speech in noisy environments, to help improve the quality of NHS hearing aids. She tells us more.

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      Our top five telephone alerters

      If you, or a loved one, have hearing loss it can be difficult to know when the phone rings. If you’re happy with your existing phone, a telephone alerter might be all you need. When you receive a call, you’ll hear an amplified ring and see a flashing light. Check out our top five telephone alerters to find the right one for you.

      By: Sally Bromham
      28 February 2019

      Recent Posts

      Gene therapy breakthrough for hearing loss

      A team of international researchers have used a new gene therapy technique to restore hearing in mice with a genetic form of deafness that is similar to a type found in people (called DFNB9). Our Translational Research Manager, Dr Carina Santos, tells us more about their work.

      By: Dr Carina Santos
      18 March 2019

      Smartphone accessibility and security

      Smartphones are capable of doing extraordinary things. They have gone from basic text, email and call function to being able to complete complex tasks like a mini computer. With all of this capability, how can they be used to improve accessibility and what are the manufacturers doing to make them more inclusive? Also, are they doing enough to ensure people are safe when using these devices?

      By: Jesal Vishnuram
      18 March 2019

      Research to help improve the quality of hearing aids

      Robyn Hunt’s PhD project at the University of Southampton is testing whether computer algorithms can accurately predict how well hearing aids process speech in noisy environments, to help improve the quality of NHS hearing aids. She tells us more.

      By: Robyn Hunt
      06 March 2019

      Our top five telephone alerters

      If you, or a loved one, have hearing loss it can be difficult to know when the phone rings. If you’re happy with your existing phone, a telephone alerter might be all you need. When you receive a call, you’ll hear an amplified ring and see a flashing light. Check out our top five telephone alerters to find the right one for you.

      By: Sally Bromham
      28 February 2019

      More like this

      We're really proud of everyone who's a part of Action on Hearing Loss, and hope you'll feel inspired to become a part of our community.​

      We campaign for changes that make life better for people who are confronting deafness, tinnitus and hearing loss.

      Our ears are our organs of hearing and balance. They have three parts: the outer, middle and inner ear.