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      Understanding user needs

      Before you can develop a technology to help someone continue getting the most out of life, you need to understand their needs – and wants. These user insights are fundamental to developing technical solutions for people with deafness, tinnitus and hearing loss.

      Understanding the needs of people confronting deafness, tinnitus and hearing loss – and finding practical, technological solutions – is at the heart of our technology initiative.

      Our unique insight into people’s needs – and understanding of how well existing technology addresses these needs – aided by our research panel and active supporters, allows us to focus research effort where it’s most needed.

      If you’re a manufacturer we can help you improve your technology; if you’re a developer, we’ll pinpoint the gaps in the market, prime for new solutions.

      Contact us through our Request for Support form, or email us on to find out how we can help you.

      We have also developed a user insight report on the use of technology in background noise – you can download the executive summary below or email us to get the full report