Read our consultation on transport to improve access to services.
The CAA has consulted on new guidance for airlines on providing assistance to people with hidden disabilities. Read our response to the consultation here.
We responded to the ORR’s consultation on Assisted Travel. Read our response here.
We responded to DfT’s consultation on the Draft Transport Accessibility Action Plan. Read our response here.
The CAA has consulted on new guidance for airports on providing assistance to people with hidden disabilities. It is a positive step for people with hearing loss and we will help ensure that it is implemented.
We think TfL should introduce deaf awareness training for all frontline staff, and audiovisual technology should be expanded to be available on all transport, with procedures to communicate emergency information visually.