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      UK Hear to Inform and Connect project

      Free, tailored, local information about hearing loss and tinnitus to help older people address their hearing loss and stay connected with their friends, family and community.

      In January 2017, the UK Hear to Inform and Connect project, funded by the National Lottery through the National Lottery Community Fund, was launched across our information services in Northern Ireland, Scotland, London and South East England.

      Empowering older people to take action

      This exciting three-year project (funded until the end of December 2019) is enabling us to expand our existing face-to-face information services for older people aged 50+ with deafness, hearing loss and tinnitus. In particular, we are focusing on reaching those who may have more difficulty accessing our services including:

      • older people living in rural or remote areas
      • older people from black, Asian and other minority ethnic communities
      • older people living in care homes or supported accommodation.

      The aim of the project is to ensure older people feel better informed about their hearing loss, better connected to their family and friends, and empowered to address and manage their hearing loss.

      Out and about in your local area

      Across the project our information staff and trained volunteers are:

      • providing information in a range of community and health settings such as libraries, GP surgeries and hospitals
      • giving talks to care homes, local community groups and local organisations, to help them make their services even more inclusive for people with hearing loss
      • carrying out basic hearing checks
      • providing demonstrations of products and equipment to help with hearing loss and tinnitus
      • signposting older people to other complementary local services.

      Easy to access information resources

      As part of the project, we have adapted a selection of our information resources into more accessible formats. This will help us better meet the needs of the people who access our information services as part of the project. These new resources are available on our website to view and download in the following formats:

      Find out more about our accessible formats resources

      You can access all of Action on Hearing Loss’ other resources via the publications section of our website.

      Making a difference

      It’s important to understand the difference that our information services are making. Through the project we’ll be evaluating how we’re helping older people to address and manage their hearing loss.

      The information that we collect from the people who are accessing our information services will help us to make our information services across the UK even better in the future. The findings from this project will also help us to ensure that Action on Hearing Loss continues to meet local and national needs.

      Volunteer with us

      Would you like to learn new skills, make new friends and help older people in your local area? Volunteer with our information service and help people get informed about hearing in one of the project areas: Northern Ireland, Scotland, London and South East England. Our volunteers play a vital role in helping us to reach even more people. To find out more, email or call 01273 840 960.

      Find out what’s happening near you

      To find out more about our information services and how we can support you, visit our Northern Ireland and Scotland web pages.

      Telephone: 0808 808 0123
      Textphone: 0808 808 9000
      SMS: 0780 000 0360

      Work with us

      For more information about the Hear to Inform and Connect project and to discuss how we could work together, contact Nigel Davies, Project Manager, on or call 0203 227 6038.


      Our generous funders

      Big Lottery Fund Logo A National Lottery funded project through the National Lottery Community Fund
      City of London Logo  The London element of this project is additionally supported by the City Bridge Trust, the City of London Corporation’s Charity