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      Support for people newly diagnosed with hearing loss – Greater Manchester

      Action on Hearing Loss has partnered with the Big Lottery, Ambition for Ageing and Greater Manchester Centre for Voluntary Organisations to deliver a two-year drop-in support service to support people aged over 50 who are newly diagnosed with hearing loss.

      Our Community Navigators drop-in service supports people aged over 50 who have recently been diagnosed with hearing loss.

      The service offers free, confidential support to people in eight wards across Greater Manchester:

      • Bolton
      • Bury
      • Manchester
      • Oldham
      • Rochdale
      • Salford
      • Tameside
      • Wigan.

      Our trained ‘Community Navigators’ provide information and low-level support, and signpost people to organisations and local community groups that can provide more in-depth support.

      We work closely with audiology departments, other health professionals and voluntary sector organisations to identify people who have become – or are in danger of becoming – isolated as a result of their hearing loss. Through the service, we aim to enable these people to overcome any communication and other barriers that contribute to their isolation, so they can regain confidence and control of their lives, and reconnect with their communities. 

      Our Community Navigators:

      • deliver drop-ins within hospital audiology departments and local
        community areas
      • provide information and signposting at the initial drop-in
      • offer low-level support and signpost people to organisations and local community groups that can provide more in-depth support
      • talk directly to people who’ve recently been diagnosed with hearing loss
      • assess the need and type of further low-level interventions required to help the individual.

      About Ambition for Ageing

      Ambition for Ageing is a £10.2m Greater Manchester programme aimed at creating more age-friendly places and empowering people to live fulfilling lives as they get older. Led by Greater Manchester Centre for Voluntary Organisations, its vision is to connect communities and older people. The Ambition for Ageing programme is being funded by the Big Lottery Fund.

      Find a drop-in

      You can find Community Navigator drop-in services in Greater Manchester by visiting the In Your Area section of our website.

      Find out more

      To find out more about the service, email navigator@hearingloss.org.uk

      Read more about the Community Navigators project on the Ambition for Ageing website.