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      Employment support services

      We have specialist employment services across the UK including, Scotland, Wales and Northern Ireland; which provide person-centred support for jobseekers and employees who are Deaf or have hearing loss and work with employers and training providers to ensure their recruitment processes are fully accessible for deaf or hard of hearing people. We also have a small employment service in Southampton.

      Many of our employment staff sign to a high level of British Sign Language (BSL) and help build the confidence of the people who use our services by helping them to enhance their job searching, CV development, application form completing and interview skills.


      When someone has a development gap, our Employment Advisers can organise vocational training (such as courses in health and safety or food hygiene) or support them in to a Modern Apprenticeship to improve their chances of being employed.

      We help to ensure that potential employers realise their need to comply with equality legislation by providing BSL interpreters, electronic note-takers or other communication support which meet the individual needs of people being interviewed for a job.


      We also advise businesses about the availability of the UK Government’s Access to Work scheme, which can help pay towards the costs of communication support and assistive equipment, and provide deaf awareness sessions or training to help staff to understand how they can best communicate with a colleague who is Deaf or has hearing loss as well as the ‘reasonable adjustments’ they should make.


      People who are receiving Employment and Support Allowance (ESA) or Jobseeker’s Allowance (JA) can be referred by their job centre to our Specialist Employment Services in Scotland and Wales, which are contracted by the UK Government’s Department of Work and Pensions in partnership with Doncaster Deaf Trust and Clarion UK.

      Our Workable (NI) Programme, which is funded by the Northern Ireland Executive’s Department for Communities, is available to people who are working for ten hours or more each week. Our Moving On transitions service for young people in Scotland is funded by The National Lottery Community Fund Scotland.

      Employers' Hub

      Our new Employers’ Hub contains information, practical guidance and best practice to help your organisation attract, recruit and retain employees who are deaf or have hearing loss. 

      Find out more