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      Online deaf awareness training

      Do you want your staff to communicate effectively with customers who have deafness or hearing loss?

      One in six people in the UK are living with deafness or hearing loss.

      Providing a first-class customer experience for the 11 million people in UK with a hearing loss is great for business – but getting all your staff trained in a formal classroom environment can be a challenge.

      Ask the experts

      That's why we've teamed up with Signature, an awarding body for qualifications in deaf communication methods, to provide our online deaf awareness course - ‘Get Deaf Aware’. It can be completed in approximately 60 minutes, giving staff improved awareness and communication skills that make a real difference to the customer experience.

      Importantly, it gives you complete flexibility to provide your staff with top-quality deaf awareness training, whenever you like.

      Watch the video below to find out more about our deaf awareness course - 'Get Deaf Aware'.

      What does the course cover?

      Our online deaf awareness course covers:

      • Terms and characteristics of deafness
      • Ways to help you improve communication with people who are deaf or have hearing loss
      • Communication aids for people with deafness and hearing loss
      • Information on communication professionals.

      Quick and easy to complete

      The deaf awareness training online course takes just 60 minutes. It is simple to follow and can be completed in the user's own time.

      To find out more...

      To find out more about our deaf awareness course online, or to buy in the course, contact our Access Solutions team:

      Telephone: 0333 240 5658
      Textphone: 0333 014 4530
      Email: access.solutions@hearingloss.org.uk

      Our training has helped to solve a variety of accessibility issues across many different organisations – providing support for new and existing staff and encouraging businesses to meet the requirements of the Equality Act 2010.