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      The impact of hearing loss in the workplace

      Deafness and hearing loss needn't be a barrier to people applying for and excelling in most jobs. But when employers lack understanding about hearing loss and don't offer support, employees get left out, and left behind.

      Our new research shows that more than half of people who are deaf or have hearing loss have felt like they’ve been treated unfairly at work and experienced teasing and mocking from their colleagues.

      Our 2018 survey of people with hearing loss has shown that when managers and colleagues lack empathy and understanding about hearing loss, this can lead – at best – to exclusion from social conversations in the workplace, and – at worst – to isolation, stress and bullying. It has also shown that employees who are unsupported to manage their hearing loss in the workplace can have fewer opportunities for promotion and are more likely to retire early due to the difficulties they face at work.


      According to this same research, concerns about employer attitudes towards hearing loss result in 54% of employees choosing not to tell their employer about their hearing difficulties, which further distances staff from the support they need to reach their potential.  

      Our 2018 Working for Change survey had 1,072 responses from people with hearing loss aged 16 and above (although base sizes per question varied).

      You can find the full results of this survey, as well as other surveys we've conducted about experiences in the workplace, in our research reports

      Laura Lowles

      “My manager has been incredibly supportive and understanding regarding my hearing loss. Simple adjustments have meant I can still thrive in my role.”

      Read Laura's story

      Free Employers' toolkit

      Our toolkit contains a handy guide for employers, plus a selection of posters, to help you create a more inclusive workplace for people who are deaf or have hearing loss.

      Get your free copy