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      Online Deaf Awareness Training

      Do you want your staff to communicate effectively with customers who have deafness or hearing loss?

      One in six people in the UK experience deafness or hearing loss.

      Ensuring a top class experience for those 11 million people in UK with a hearing loss is great for business - but getting all your staff trained in a formal classroom environment can be very challenging.

      Ask the experts

      That's why we've teamed up with Signature, an awarding body for qualifications in deaf communication methods, to provide our ‘Get Deaf Aware’ e-learning course. It can be completed in approximately 60 minutes, giving staff improved awareness and communication skills that make a real difference to the customer experience.

      Importantly, it gives you complete flexibility to provide your staff with top quality training, whenever you like.

      Watch the video below to find out more about 'Get Deaf Aware'.

      What does the course cover?

      Our ‘Get Deaf Aware’ training covers:

      • Terms and characteristics of deafness
      • Tactics to help you improve communication with deaf people
      • Communication aids for deaf people
      • Information on communication professionals

      Easy to use

      The course is simple to access and follow and can be completed in the user's own time.

      To find out more...

      To find out more about online learning, or to buy in this online course, contact our Access Solutions team:

      Telephone: 0333 240 5658
      Textphone: 0333 014 4530

      Our training has helped to solve a variety of accessibility issues across many different organisations – providing support for new and existing staff and encouraging businesses to meet the requirements of the Equality Act 2010.