One in six people in the UK have a hearing loss – that’s 11 million potential customers.
However, 50% of them have experienced difficulties accessing goods and services. In fact, 83% of customers with disabilities (including hearing loss) opt for a disability-confident supplier.
More than 70% of hearing aid users tell us that they would choose a business with deaf aware staff over another business or service.
We can provide your company with everything you need to remove barriers and attract more customers:
- access auditing and benchmarking to gain deaf-friendly accreditation
- communication support to remove barriers for customers
- deaf awareness and sign language training for your staff
- employee assessments to support staff with hearing loss
- hearing loop installation to improve accessibility
- products and equipment for hearing loss.