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Access to television

We're determined to improve access to TV for people with hearing loss


Access to the television for people with hearing loss has vastly improved in the last few decades. However, there are still many programmes that remain inaccessible due to a lack of subtitles or signed interpretation, or poor quality subtitles.

Many programmes available through catch up or video on demand services do not have subtitles, even if the programmes were subtitled when they were originally broadcast. Subtitles for live programmes are often of poor quality. We have a long way to go but we are determined to improve access for people who are deaf or have a hearing loss.

Help us improve access to television

Please sign up now to join our campaign for better access to TV.

You can also help us improve access to television, by contacting broadcasters when you see poor subtitling, or a lack of subtitles or signed interpretation, and sharing your experiences with others on our forum.

Contact our Information Line for advice, or to tell us about your experiences, both good and bad:

Telephone: 0808 808 0123
Textphone: 0808 808 9000
SMS: 0780 0000 360

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By letting each other know, hopefully we can help each other enjoy television!
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