Louise has more than 23 years of senior-level experience in the NHS, having worked in London, Walsall and Birmingham – mostly in the delivery, transformation and commissioning of services.
After a successful transition from the public sector, Louise has worked at Action on Hearing Loss for six years as Executive Director of Services.
Louise is responsible for the provision of our charitable services across the UK. She leads our services' group teams and is responsible for the delivery and development of our Care and Support services for people who are deaf and have additional needs and our Local Engagement services, which offer information and practical support and care across the UK. Louise ensures that our charitable services are funded on a sustainable basis and are safe, effective, caring, responsive and well-led.