James started his career in the fundraising department at Guide Dogs. Seeing the opportunity to develop his skills to drive stronger organisational decision making, he was drawn towards finance. He consequently joined the finance team and become ACCA qualified. He has since held senior Finance positions in a number of charities, including Diabetes UK, the National Foundation for Educational Research and, most recently, Scope (where he was Head of Finance). He joined Action on Hearing Loss in 2019 as Executive Director of Finance. James remains a strong believer in building value-adding finance teams, closely aligned with the organisations they support, that enable the charity to go further and do more for the people it exists to serve.