Every year, thousands of people decide to support our work after talking to one of our fundraisers.
We're hugely grateful to those who decide to support us with a regular gift. Ongoing financial support provides the vital long-term funding that many of our projects rely on.
Where we will be
We will be carrying on our face to face fundraising campaign across the UK this year.
Fundraisers will be knocking on doors and setting up private sites (such as train stations or shopping centres) to talk to people about our work and asking them to support us with a regular gift. This type of fundraising is one of the most effective ways of recruiting supporters and we need to attract supporters to help guarantee that our work will continue.
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Our fundraisers will always have identification with their name and the company they work for.
- Our fundraisers will not under any circumstances take a cash or cheque donation from you on the door.
- If you have any concerns please call our Support Care team: 020 7296 8264/Textphone:020 7296 8246 (Monday – Friday, 09:00 – 17:00).
Alternatively email your enquiry to: email@example.com or write to Supporter Care, Action on Hearing Loss, 19-23 Featherstone Street, London EC1Y 8SL
About Face-to-Face Fundraising
What is face to face fundraising?
Face-to-face fundraising is a way to engage with members of the public in a conversation about the work of Action on Hearing Loss and to ask them to support our work with a regular gift. These conversations can take place on the doorstep of your home or at private sites (such as train stations or shopping centres).
Why does Action on Hearing Loss use this type of fundraising?
This method of fundraising is a very efficient and cost effective way of generating income and attracting new supporters to Action on Hearing Loss. Individual donations are hugely important to us and vital for us to continue our work, so donations made through our door-to-door and private site fundraising goes towards the funding of research and services provided by Action on Hearing Loss.
Direct Debit is also a cost-effective way to donate as it allows us to keep our administrative costs to a minimum and the length of the commitment helps us to plan ahead and budget effectively.
Do the fundraisers have ID? How can I verify the person calling at the door is legitimate?
All of our fundraisers wear Action on Hearing Loss branded clothing and carry official identification cards, which are required by law. They will also be carrying Action on Hearing Loss literature and direct debit mandates. You can also check the postcode territories available to download at the top of this page. However, if a postcode is not included do not assume that a fundraiser is bogus, as occasionally fundraisers can cross over into the next town or village by mistake.
What do the fundraisers ask for?
The fundraisers ask members of the public to pledge regular donations to Action on Hearing Loss by Direct Debit and are not authorised to accept any other means of payments in the way of a donation (cash, cheques, etc).
Do you have permission to fundraise in my area?
Before we fundraise in any area we always get permission from the relevant local authority.
Is this type of fundraising regulated?
As well as being members of the Fundraising Standards Board(opens in new window), we are an active member of the Public Fundraising Regulatory Association(opens in new window), who regulate all forms of face-to-face fundraising.
They regulate fundraising activities used by charities and professional fundraising organisations and enforce a Code of Practice, which aims to make certain that peoples’ experience of this type of fundraising is positive.
Action on Hearing Loss closely monitors its campaigns to ensure that their representatives adhere to the regulations and Codes of Practice set out by the Institute of Fundraising and Public Fundraising Regulatory Association.
For more information
If you have any other questions or queries about face to face fundraising campaign, please call us on 020 7296 8264/Textphone: 020 7296 8246 (Monday – Friday, 09:00 – 17:00).
For any other queries regarding a fundraiser operating in your area, please email: firstname.lastname@example.org or Write to: Supporter Services, Action on Hearing Loss, 19-23 Featherstone Street, London EC1Y 8SL