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      Social security advocacy service reduction

      11 July 2019

      A BSL version of the statement is available here:



      Action on Hearing Loss Scotland’s social security advocacy service, funded by the Scottish Government, stopped running in several areas on 1st July 2019.   

      Funding from the European Social Fund (ESF) finished and no replacement funding is being provided.

      The service is now supporting people who are Deaf or have hearing loss in only Inverclyde, East Renfrewshire and Ayrshire & Arran.

      If you want to share your concerns, you can get your Member of the Scottish Parliament (MSP) details by entering your postcode on www.parliament.scot/msps.

      If you need support to regarding benefits, Citizens Advice Scotland (www.cas.org.uk/bureaux) or your local council’s welfare rights team may help.

      British Sign Language (BSL) users can contact them by using the contact SCOTLAND-BSL video relay service (contactscotland-bsl.org).

      If you have problems getting benefits advice, please contact us on telephone: 0141 341 5330, text: 07388 227407 or email: Campaigns.Scotland@hearingloss.org.uk to let us know.