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      Hearing aid user support service

      Do you live in Northern Ireland and need help with your NHS hearing aids? Our Hearing Aid User Support Service volunteers can provide free advice and support.

      Need help with hearing aids in Northern Ireland?

      Our free Hearing Aid User Support Service enables people to make the most of their hearing aids and manage their hearing loss effectively. Our trained staff and volunteers can help with:

      • changing tubing, cleaning ear moulds and replacing batteries
      • maintaining your hearing aids and helping you make the most of them
      • information about hearing loss and hearing aids
      • hearing checks
      • signposting to other services that can provide support
      • information about other useful equipment.

      Support sessions in 2020

      Belfast support sessions 2020
      Northern support sessions 2020
      South Eastern support sessions 2020
      Southern support sessions 2020
      South West support sessions 2020
      North West support sessions 2020

      I was so delighted to learn this service was available to me locally and I did not need an appointment. The volunteer was so helpful and provided me with incredible advice and information, and, best of all, my hearing aid worked perfectly when I left the support session.

      We provide these services in the community so that you don't need to visit a hospital. We run relaxed and friendly hearing aid support sessions at community venues across Northern Ireland or, if you're unable to get to one of the support sessions, we can arrange a home visit.

      Everything we do is in partnership with local Health and Social Care Trusts.

      How to Retube a Hearing Aid

      Our Hearing Aid Liaison Officers show you how to retube a hearing aid, change a battery and insert an earmould


      Find a hearing aid user support service near you

      For more information, you can contact us at

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