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      Hear to Inform and Connect service

      Action on Hearing Loss Northern Ireland, is part of the new UK Hear to Inform and Connect (2017-19) project, funded by the National Lottery Community Fund. This project will help us to grow our existing information services to reach even more older people with hearing loss.

      Empowering older people to take action to manage their hearing loss

      Our team of information staff and trained volunteers are providing information in local communities across the country to ensure older people feel better informed about how to manage their hearing loss, and where to access further support in their local area. Our information team is also working with care homes, community groups and local organisations who provide services or support for older people with hearing loss, to help them make their services more accessible and inclusive.

      What we do and where we work

      Our information staff and volunteers provide help in a number of ways:

      • by delivering information stands in a range of community and health settings such as libraries, leisure centres, GP surgeries and hospitals
      • by attending exhibitions to display a range of our leaflets, factsheets and publications
      • by giving talks to care homes, local community groups and organisations on deaf awareness, equipment, communication and Action on Hearing Loss services and campaigns
      • by carrying out basic hearing screenings using a hand-held screener to identify whether further assessment by a hearing professional is required
      • by providing demonstrations of equipment such as vibrating alarms and amplified telephones, to support older people to better manage their hearing loss.
      • by signposting to other local services for older people who are deaf or hard of hearing.

      We are working hard to reach older people who are isolated and have little access to information about hearing loss, tinnitus, products and equipment, services and benefits. We are also doing lots of work to engage with older people from a diverse range of backgrounds and cultures, to ensure that our information service is more accessible for more people.

      During this time, we are particularly focusing on growing our information services in areas outside of Belfast, in rural communities.

      Making our information more accessible

      As part of the project, we’ve adapted a selection of our information resources into more accessible formats. This will help us better meet the needs of the older people accessing our information services.

      Our new accessible information resources are available on our website to view and download:

      • Large Print: Our new large print resources are helpful for people with vision impairment or for anyone who would prefer to access resources that have a larger text size and a clear layout.
      • Easy Read: By using simple language and pictures, our new Easy Read resources make information more accessible and easier to understand.
      • Languages other than English: We’ve translated some of our information resources into languages other than English. At the moment, eight different languages are available to choose from (Bengali, Gujarati, Urdu, Punjabi, Traditional Chinese, Polish, Romanian and Lithuanian).

      Interested in volunteering for the project?

      Do you want to learn new skills, make new friends and help older people in your local area?

      We’re always looking for committed and passionate volunteers to help us deliver our information services. Join us today and help people in your community get informed about hearing loss and tinnitus.

      You can contact our Volunteer Manager at or tel: 028 9023 9619, to find out more about getting involved with volunteering in your local area.

      Big Lottery Fund Logo
      A National Lottery funded project through the National Lottery Community Fund.