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      Contact us in Northern Ireland

      Our response to coronavirus (Covid-19)

      Please note that our offices in Belfast, Derry/Londonderry and Omagh are now closed and all of our face to face support services are suspended. This includes our Hearing Aid User Support Service, Tinnitus Support Service and Employment Service.

      We will continue to support people who are deaf, have a hearing loss or tinnitus via phone, email and text and we are currently exploring options for video calls. We can also post out hearing aid batteries where possible

      Contact our services directly

      Hearing Aid User Support Service

      Our Hearing Aid Liaison Officers are available to provide support to NHS hearing aid users over the phone and via email. We can also post batteries where possible.

      • Belfast HSC Trust: Melissa O’Neill (Wednesday-Friday), melissa.o’, 07918 112290
      • Northern HSC Trust: Carolyn Ritchie (Wednesday non-working day),, 07407 732106
      • South Eastern HSC Trust: Hazel Wilson,, 07342 994453
      • Southern HSC Trust: Carolyn Ritchie (Wednesday non-working day),, 07407 732106
      • Western HSC Trust: Mary Cruickshank,, 07918 767640

      Tinnitus Support Service

      • South Eastern, Southern and Belfast HSC Trusts: Briege Lavery (Monday-Wednesday),, 07939 169113
      • Northern, Western and Belfast HSC Trusts: Aoife McGlinchey (Monday-Wednesday),, 07951 709923

      Employment Service and Workable Programme

      Other information and support, 028 9023 9619

      Media enquiries

      Rebekah McKinstry,, 07990 441402

      Action on Hearing Loss provides services at locations across Northern Ireland. All general enquiries should be made to our Belfast Office. Our Care & Support details are near the bottom of the page.

      Belfast office 

      Address: Harvester House, 4 - 8 Adelaide Street, Belfast, BT2 8GA
      Telephone: 028 9023 9619 
      Textphone 028 9024 9462
      Fax: 028 9031 2032


      Derry office

      Address: 3 Strand Road, 1st Floor Embassy Building, Derry BT48 7BH

      Care & Support

      If you wish to contact our Residential Care Home, Harkness Gardens, or our Community Services please use the details below:
      Community Services:

      Visit and like our Facebook page:
      Find us on Twitter at @HearingLossNI