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      Northern Ireland

      Our response to coronavirus (Covid-19)

      In light of the rapidly changing circumstances of coronavirus, we are currently unable to operate our face to face services in Northern Ireland. This includes our Hearing Aid User Support Service, Tinnitus Support Service and Employment Service. We will continue to support people who are deaf, have a hearing loss or tinnitus via phone, email and text and we are currently exploring options for video calls.

      Contact our services directly

      Hearing Aid User Support Service

      Our Hearing Aid Liaison Officers are available to provide support to NHS hearing aid users over the phone and via email. We can also post batteries where possible.

      Tinnitus Support Service

      Employment Service and Workable Programme

      Other information and support, 028 9023 9619

      Media enquiries

      Rebekah McKinstry,, 07990 441402



      Why are we needed?

      • > 300,000 people have hearing loss
      • > 70,000 people have hearing aids
      • > 195,380 adults experience tinnitus and of those, 29,600 are troubled by bothersome tinnitus.

      We deliver a wide range of support services across Northern Ireland to help people with hearing loss, deafness or tinnitus live the life they choose.
      We also run exciting fundraising events and engaging campaigns and are always keen to welcome new volunteers!

      For more information, you can contact us on 028 9023 9619 or email:

      Find us on Facebook at or Twitter at @HearingLossNI