Thursday 12 April 2018
Action on Hearing Loss Scotland is encouraging deaf people to get in touch regarding their experiences of accessing GPs, local health centres and hospitals – especially if the health service staff were not deaf aware or if working hearing loops were not available at reception points and consultation rooms.
Teri Devine, Interim Director of Action on Hearing Loss Scotland, said: “As part of our research project we are keen to find out about deaf people’s in Scotland experiences of arranging and attending appointments at GP surgeries, local health centres or hospitals.
“We are particularly interested in finding out about good and not so good examples of appointment booking processes, the levels of deaf awareness shown by health service staff as well as any communication barriers faced by people who are Deaf or have hearing loss in getting the medical information that they need.”
Contact the charity by email: email@example.com, telephone: 0141 341 5330 or text: 07388 227407.
Eileen Clarkson on telephone: 0141 341 5340 or email: firstname.lastname@example.org
Notes for Editors
- Action on Hearing Loss Scotland is a charity which supports people who are deaf, have hearing loss or tinnitus to live the life they choose by campaigning for equality and developing technology and treatments.
- For further information about Action on Hearing Loss Scotland or to become a member, visit www.hearingloss.org.uk/Scotland, contact Action on Hearing Loss’s Information Line on 0808 808 0123 (freephone) or 0808 808 9000 (textphone) or email: email@example.com.