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      Deaf Scots urged to share experiences of accessing local health services

      People who are Deaf or have hearing loss across Scotland are being urged to help a campaigning charity’s research project by sharing their experiences of accessing and using local health services.

      Thursday 12 April 2018

      Action on Hearing Loss Scotland is encouraging deaf people to get in touch regarding their experiences of accessing GPs, local health centres and hospitals – especially if the health service staff were not deaf aware or if working hearing loops were not available at reception points and consultation rooms. 

      Teri Devine, Interim Director of Action on Hearing Loss Scotland, said: “As part of our research project we are keen to find out about deaf people’s in Scotland experiences of arranging and attending appointments at GP surgeries, local health centres or hospitals.   

      “We are particularly interested in finding out about good and not so good examples of appointment booking processes, the levels of deaf awareness shown by health service staff as well as any communication barriers faced by people who are Deaf or have hearing loss in getting the medical information that they need.”

      Contact the charity by email:, telephone: 0141 341 5330 or text: 07388 227407. 

      Media Contact:
      Eileen Clarkson on telephone: 0141 341 5340 or email:

      Notes for Editors

      1. Action on Hearing Loss Scotland is a charity which supports people who are deaf, have hearing loss or tinnitus to live the life they choose by campaigning for equality and developing technology and treatments.
      2. For further information about Action on Hearing Loss Scotland or to become a member, visit, contact Action on Hearing Loss’s Information Line on 0808 808 0123 (freephone) or 0808 808 9000 (textphone) or email: