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      Charity’s last call for deaf people in scotland to share their experience of accessing health services

      A campaigning charity is making a final call for people in Scotland who are Deaf or have hearing loss to share their experiences about accessing health services.

      Scotland’s health and social care standards published in the summer and the new British Sign Language (BSL) National Plan aim to improve the accessibility of health services for people in Scotland who are deaf or hard of hearing.


      The charity is urging local residents who are Deaf or have hearing loss to respond to its survey before the 30 November 2017 deadline to provide evidence about whether individual communication needs are being met when booking or attending hospital, health centre or GP appointments.

      The survey can be completed online at www.actiononhearingloss.org.uk/access, which has BSL translation, or paper copies can be requested by emailing scotland@hearingloss.org.uk or calling 07388 227407.

      Delia Henry, Director of Action on Hearing Loss Scotland, said: “We want to ensure that the views of people across Scotland who are Deaf or have hearing loss are taken in to account in our research so that we can highlight which aspects of booking and accessing health services are working well, but also where there could be room for improvement.”

       

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      Contact for general media enquiries:

      Eileen Clarkson, Senior PR Officer for Action on Hearing Loss Scotland, on telephone: 0141 341 5340 or email: eileen.clarkson@hearingloss.org.uk

      Notes for editors:

       

      • Action on Hearing Loss Scotland is a charity which supports people who are deaf, have hearing loss or tinnitus to live the life they choose by campaigning for equality and developing technology and treatments.
      • For further information about Action on Hearing Loss Scotland or to become a member, visit www.actiononhearingloss.org.uk/Scotland, contact Action on Hearing Loss’s Information Line on 0808 808 0123 (freephone) or 0808 808 9000 (textphone) or email: scotland@hearingloss.org.uk.