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      Charity offers specialist Social Security advice for deaf people

      Deaf residents in and around Glasgow, Falkirk, Irvine and Ayr are invited to obtain specialist welfare advice at upcoming charity-run weekly and monthly sessions.

      Action on Hearing Loss Scotland’s drop-in sessions will take place:


      Action on Hearing Loss Glasgow Office

      131 West Nile Street, G1 2RX

      Weekly drop-in Mondays 10:00am – 12:30pm


      Forth Valley Sensory Centre

      Redbrae Road, FK1 4DD

      Weekly drop-in Wednesdays 12:30am – 3pm


      Age Concern (North Ayrshire)

      7 Lower Vennel, Bourtreehill, Irvine KA11 1PQ

      2nd Tuesday of the month 11.30am – 13.30pm


      South Ayrshire Life (South Ayrshire)

      57 Newmarket Street, Ayr, Ayrshire KA7 1LL

      4th Monday of the month 10:00am – 12:00noon


      The charity’s staff can provide information about a range of benefits including Job Seekers Allowance (JSA), Employment and Support Allowance (ESA), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Housing Benefit and Universal Credit.


      Laura Shand, Action on Hearing Loss Scotland’s Welfare Rights Manager, said: “If you are Deaf or have hearing loss and need some help to understand the processes about applying for support you may be entitled to, or are confused about letters you have received regarding your benefits, we would be delighted to welcome you at one of our drop-in sessions in Glasgow, Falkirk, Irvine and Ayr  and help you make sense of it all.”


      For information about Action on Hearing Loss Scotland’s social security advice service, call telephone or text: 07741 164094, textphone: email: via  ContactSCOTLAND-BSL service.




      Media contact:


      Eileen Clarkson on telephone: 0141 341 5340 or email:


      Editors Notes


      1. Action on Hearing Loss Scotland’s Welfare Rights Service is funded by the European Social Fund and the Voluntary Action Fund (VAF).
      2. The Scottish Government is the Managing Authority for the European Structural Funds 2014-20 Programme. For further information visit the Government’s webpages or follow @scotgovESIF
      3. Action on Hearing Loss Scotland is a charity which supports people who are Deaf, have hearing loss or tinnitus to live the life they choose by campaigning for equality and developing technology and treatments.
      4. For further information about Action on Hearing Loss Scotland or to become a member, visit, contact Action on Hearing Loss’s Information Line on 0808 808 0123 (freephone) or 0808 808 9000 (textphone) or email: