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      Research Assistant - London

      We are looking for an organised, enthusiastic person with excellent attention to detail to help us grow and improve our Trust Fundraising programme. This will mostly involve supporting us with research – such as researching new trusts, and researching trusts already on our database to ensure they’re relevant.

      Apply now


      At our Head Office in Highbury, London

      Time commitment

      Monday- Friday between 9.30am – 4.30pm.

      Ideally minimum of 2 days a week; however we can be flexible with days and hours.


      As Research Assistant, you’ll perform the following tasks:

      • Support the organisation and refinement of the team’s existing list of trusts
      • Research trusts, including size, giving interests, and application process, and record these on a spreadsheet
      • Update the trust records on our database (Raiser’s Edge)
      • Assist with the organisation of trust records on Raiser’s Edge and in physical files
      • Assist with the thanking and stewardship of small trusts
      • Assist with applications to small trusts
      • Assist with the development of our Small Trust Mailings
      • Assist with the development of our knowledge bank
      • To provide support to the team with other tasks where requested.

      In return you will get experience within a large national charity, research skills, and experience of using a popular fundraising database (Raiser’s Edge). There may also be the opportunity to assist with some applications to small trusts, with supervision and support from the Trust Fundraising team.

      Skills needed

      Here’s what we think could be beneficial:

      • Excellent attention to detail and a systematic approach
      • An ability to organise your work and work on your own initiative
      • Good desk-based research skills
      • Ability to use basic PC applications (inlcuding Internet, Microsoft Excel, Word and Outlook)
      • Experience using a database (such as Raiser’s Edge) is desirable but not necessary, as support will be provided.
      • Knowledge of or willingness to learn about issues affecting deaf and hard of hearing people
      • A genuine interest in working for charities
      • An interest in fundraising


      The office is less than 5 minutes from Highbury and Islington station and close to numerous bus routes. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

      Support and supervision

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey 90% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer

      Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in.  You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

      Here’s what our volunteers say:

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence.  If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB


      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role.  This may include:

      • Training in Understanding Hearing Loss
      • Volunteers also have the opportunity to attend other training relevant to their role


      Our volunteers receive the following benefits:

      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if available

      What next?

      Ready to apply for this role?Excellent!

      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.


      Call: 01273 840960
      Apply now