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      Information outreach volunteer - South West

      Support the Action on Hearing Loss information team to increase their reach within communities, providing information about our services to people confronting deafness, tinnitus and hearing loss.

      Apply now


      We are currently looking for volunteers in the following communities:

      • Devon
      • Dorset (in particular, Bridport and Dorchester)
      • Somerset (in particular, Bristol and Bath).


      This is a flexible role; the amount of time you commit is up to you! Events usually last 3-4 hours and take place Monday-Friday.

      What will you be doing?

      As Information Outreach Volunteer, you'll have the chance to perform some of the following tasks:

      • assist staff hosting information stands at events and open days
      • support information staff in providing the general public with a wide range of information about hearing loss
      • promote our services and recommend other organisations to people with hearing loss
      • collect and deliver information resources to events and to display them.

      Why do we need you?

      Information Outreach volunteers are a vital part of our organisation, providing valuable information about our services to the general public. We need enthusiastic individuals to join us to help spread our message across communities, so people confronting deafness, tinnitus and hearing loss can take control of their lives and remove the barriers in their way.

      What skills do you need?

      Here’s what we think could be beneficial:

      • must enjoy meeting people
      • friendly, reliable, approachable and enthusiastic
      • good communication skills, in particular the ability to empathise and listen attentively
      • knowledge of, or willingness to learn about, issues affecting people confronting deafness, tinnitus and hearing loss
      • a full, clean driving licence and own transport
      • BSL skills would be an advantage.

      What support will you get?

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer.

      Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in.  You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together. Here’s what our volunteers say:

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence.  If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

      What training is offered?

      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role.  This may include:

      • training in understanding hearing loss
      • the opportunity to attend other training relevant to the role.

      What will you gain?

      Our volunteers receive the following benefits:

      • training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
      • experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • fulfilment– knowing that the time you provide will make a real difference to the 10 million people with hearing loss in the UK, the people we support, and raising deaf awareness throughout society as a whole
      • expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • opportunity to try other volunteering roles locally with Action on Hearing Loss if available.


      You will need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

      What next?

      Thanks for taking the time to read these details. Ready to apply for this role? Excellent!
      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.

      Call: 01273 840960

      Apply now