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      Information Outreach Volunteer - Buckinghamshire integrated Sensory Service

      Run information stands at various community locations, such as local libraries. You will provide general information about sensory loss, as well as information about available support from Buckinghamshire Integrated Sensory Service and any other relevant local services.

      Apply now


      Situated around your local area in Buckinghamshire


      The level of commitment depends on the individual volunteer. However, you will need to have some availability between Monday and Friday, during normal office hours.

      What will you be doing?

      As an Information Outreach volunteer, you’ll perform the following tasks:

      • Take responsibility for BISS information tables at various locations including Libraries, Community Centres and so on
      • To become familiar with the range of sensory loss information and local services
      • Respond to enquiries and distribute information as required
      • Record any enquiries and feedback to the team
      • Monitor the number of people at the event and feedback to the team

      Why do we need you?

      Our Information Outreach Volunteers help us to share valuable information about our services to the general public. We need more enthusiastic individuals to join us, so people confronting sensory loss can take control of their lives and remove the barriers in their way.

      What skills do you need?

      Here’s what we think could be beneficial:

      • Confidence in speaking to individuals
      • Knowledge of, or willingness to lean about, issues affecting people with sensory loss
      • Friendly, reliable, approachable and enthusiastic
      • Ability to listen to questions and to answer appropriately
      • Happy to work with a wide range of people

      What support will you get?

      We value your time and commitment and want to make sure you are enjoying volunteering with us.

      In a recent survey, 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer!

      Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

      Here’s what our volunteers say!

      “I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

      What training is offered?

      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:

      • Training in Understanding Hearing Loss
      • Volunteers also have the opportunity to attend other training relevant to their role

      What will you gain?

      Our volunteers receive the following benefits:

      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
      • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
      • Opportunity to try other volunteering roles locally with Action on Hearing if available


      You will need to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

      What next?

      Thanks for taking the time to read these details. Ready to apply for this role?

      Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.

      Call: 01273 840960
      Apply now