Where?Hospitals in Sandwell and Birmingham area. Our staff office is based in Walsall.
When?Weekly or dependent upon demand.
What will you be doing?As Information Distributor Volunteer, you’ll perform some or all of the following tasks:
• Visit hospitals in Sandwell and Birmingham area to check stock of our leaflets and replenish.
• Liaise with the Registered Manager at the Walsall office, on stock levels in hospitals in order to monitor quantities and make quarterly reports.
• Discuss the value of the leaflets with specific link people in the hospitals visited.
• Keep a log of departments visited and names of people spoken to.
Why do we need you?We have designed a leaflet to provide deaf people in the Sandwell and Birmingham areas with visual information to aid their recovery once discharged from hospital. We need enthusiastic volunteers to help us distribute this important information.
What skills do you need?Here’s what we think could be beneficial:
• Awareness and knowledge of diversity and human rights.
• Awareness of issues affecting people confronting deafness, tinnitus and hearing loss, and people who have learning difficulties and/or mental health support needs.
• Committed to the wellbeing of others, especially the older community.
• Friendly and positive attitude.
• Empathetic and active listener.
• Open-minded and non-judgemental
• Ability to communicate clearly and effectively.
• Reliable, trustworthy and honest.
• Preferably, Level 1 British Sign Language skills and knowledge or experience in order for you to communicate with deaf people.
What support will you get?We value your time and commitment and want to make sure you are enjoying volunteering with us.
In a recent survey, 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer
Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.
Here’s what our volunteers say!
“I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence. If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB
What training is offered?Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:
• Training in Understanding Hearing Loss
• Volunteers also have the opportunity to attend other training relevant to their role
What will you gain?Our volunteers receive the following benefits:
• Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
• Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
• Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
• Opportunity to try other volunteering roles locally with Action on Hearing if available
• Training – access to accredited training through Open College Network
TransportYou will need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.
DisclosureYou will be required to complete a DBS check (previously CRB), as your work will include the possibility of being in contact with vulnerable adults.
What next?Thanks for taking the time to read these details. Ready to apply for this role?
Please complete our online application form or, if you are interested and would like an informal chat, please get in touch with us. We would be delighted to hear from you.
Call: 01273 840960